The New York State Human Rights Law requires housing providers to make reasonable accommodations or modifications to a building or living space to meet the needs of people with disabilities. For example, if you have a physical, mental, or medical impairment that would be considered a disability under the Human Rights Law, you can ask your housing provider to make the common areas of your building accessible, or to change certain policies to meet your needs.
To request a reasonable accommodation or modification at Co-op City, you should contact your assigned CSO office at (718) 320-3300, press 3 for CSO, then 1 for CSO 1, 2 for CSO 2, or 3 for CSO 3. If you do not know your assigned CSO, press 4 and they will be able to direct you. Alternatively, you may email your CSO at [email protected] for CSO 1, [email protected] for CSO 2, or [email protected] for CSO 3. You will need to inform your housing provider that you have a disability that interferes with your use of housing, and that your request for accommodation may be necessary to provide you equal access and opportunity to use and enjoy your housing or the amenities and services normally offered by your housing provider. A housing provider may request medical information, when necessary to support that there is a covered disability and that the need for the accommodation is disability related.
If you believe that you have been denied a reasonable accommodation for your disability, or that you were denied housing or retaliated against because you requested a reasonable accommodation, you can file a complaint with the New York State Division of Human Rights as described at the end of this notice.
A “reasonable modification” can include modifications that may be necessary to afford the applicant full enjoyment of the premises, in conformity with the provisions of the New York state uniform fire prevention and building code, except that (in the case of a rental) where reasonable, the landlord may condition permission for a modification on the renter's agreeing to restore the interior of the premises to the condition that existed before the modification, reasonable wear and tear excepted. For example:
A “reasonable accommodation” can include such accommodations as may be necessary to afford a person with a disability equal opportunity to use and enjoy a dwelling, including the use of an animal as a reasonable accommoda-tion to alleviate symptoms or effects of a disability, and including reasonable modification to common use portions of the dwelling. For example, if your healthcare provider provides proper documentation that having an animal will assist with your disability, you should be permitted to have the animal in your home despite a “no pet” rule.
A complaint must be filed with the Division within one year of the alleged discriminatory act or in court within three years of the alleged discriminatory act. You can find more information on your rights, and on the procedures for filing a complaint, by going to www.dhr.ny.gov, or by calling 1-888-392-3644. You can obtain a complaint form on the website, or one can be e-mailed or mailed to you. You can also call or e-mail a Division regional office.
This Notice provides information about your rights under the New York State Human Rights Law, which applies to persons residing anywhere in New York State. Local laws may provide protections in addition to those described in this Notice, but local laws cannot decrease your protections.
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